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V-Cube IP-PBX
Advantages
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The
most comprehensive solution available in the market today:
Voice, video, SMS, fax, instant messaging, presence management,
email, IVRS, conferencing and unified communications with
real-time pre-paid and post-paid billing. |
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The only solution in the Industry to offer
three-dimensional scalability, future-proofing your investment.
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The industry's first
5GL (5th Generation Language) telecommunication platform,
V-Cube provides the ability to instantly create new services
and features to meet changing customer requirements and
market dynamics. |
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Multi-tiered administration and customization,
which means faster delivery of personalized services.
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Multi-level administrative
access to customers for managing their internal extensions,
users and services. End users can personalize and manage
their own accounts. |
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User personalization and control of features
over multiple channels (phone shortcut, web, IVR, SMS). |
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Built-in support for
NAT/firewall traversal and QoS management. |
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Active Voice Failover
In the event of a hardware or network failure,
even a conference automatically switches over without
the participants getting dropped. High availability and
fault tolerance through hot swappable cluster configurations,
media proxies and remote office sustainability components. |
V-Cube™ IP-PBX Features
- Voice, video and fax over IP-SIP and H.323 support with
optional Protocol Converter
- Standalone, peer-to-peer, master-slave and hot swappable
cluster configurations
- Pre-paid and post-paid support with built-in billing engine
- Multi-part audio conferencing
- Pre-scheduled conferences
- Web-based conference scheduler
- Call to Conference Migration
- Automatic Call Distribution (ACD)
- Call forwarding on Busy, No Answer and on other conditions
- Call park with user-configurable park and regret music/messages
- Call hold with user-configurable music
- Transfer and extension hunting
- Call screening, call blocking, call admission control
- Instant Messaging (text chat) and presence management
(Buddy lists)
- IVR-based answering machine, voice mail box and voice
mail storage for every user
- Voice mail delivery to individual user email addresses
- Missed call notification over email
- User-configurable IVR and IVR authentication and data
collection
- IVRS, multi-lingual IVR tree creation
- Auto responder/auto attendant
- Music on hold – custom announcements
- Conference room to conference room video calls
- Multi-party application sharing, whiteboard and file transfer
- Web-based Call Detail Records (CDR) and call history
- Web-based administration, provisioning and maintenance
- Web-based personnel assistant for call control
- STUN server support – media across NAT/firewall
- Skill-based routing, DNIS and ANI routing (routing based
on destination/source number)
- Domain control and inter-domain routing
- Automatic alternate route selection and call forwarding
- Private numbering plan and CUG support
- Numeric, alphanumeric, wildcard and E.164 routing
- Bandwidth selection – codec conversion between G711
and speex
- Least cost routing
- Protocol conversion between H323 and SIP end points and
gatekeepers
- WLAN PDA support (3rd party PDA soft phone)
- SMS support (SMPP)
- Multiple authentication modes
- Configurable quality of service parameters
- Sustainable remote side IP telephony support
- Configurable blocking, non-blocking and media handling
modes
- Failover and redundancy with automatic switch-over of
calls in progress in case of hardware failure without dropping
the call
Optional V-CubeTM Feature (IPCC) Upgrades
- Datascreen pop-up, third party database and call integration
- Answering machine detection and filtering
- Call snooping, barge-in/whisper, conference options with
data pop-up
- Call recording (voice logging) – total recording/record
on demand and web-based voice log search and archive tool
- 3rd party/supervisor verification facility
- Predictive, preview and automatic dialers
- DTMF pass through in conferences, support for sending
DTMF from agent login
- Configurable interactive voice response system (IVRS)
for agent-free 24x7 operations
- Web-based user interface with separate administrator,
supervisor, agent, user and quality manager logins
- Custom reporting – web-based report query builder.
V-CubeTM IP-PBX Major Version Releases
- GUI-based service and feature creation
- Built-in mobile switching center (MSC – GSM/CDMA)
- Built-in 802.11 mobility server
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